:root{
  --green:#006B3F; --green-2:#25d366; --green-soft:#E6F1EA; --wa-head:#075e54; --wa-bg:#efeae2; --wa-out:#d9fdd3;
  --navy:#10231B; --ink:#10231B; --ink-2:#3D5248; --ink-3:#5F7268; --line:#DFE5DC; --line-2:#ECF0EA;
  --page:#F7F8F5; --surface:#ffffff; --surface-2:#F2F4EF;
  --s1:#006B3F; --s2:#C08A0E; --ok:#0B7A45; --warn:#8F6400; --bad:#B83232;
  --r:16px; --shadow:0 1px 2px rgba(16,35,27,.05),0 6px 20px -12px rgba(16,35,27,.14);
}
*{box-sizing:border-box}
html,body{margin:0}
body{font:15px/1.5 var(--mq-font);color:var(--ink);background:var(--page);-webkit-font-smoothing:antialiased}
button{font:inherit;cursor:pointer}
input,select,textarea{font:inherit;color:inherit}
.demo-flag{position:fixed;right:10px;bottom:10px;z-index:50;background:var(--mq-ink);color:#fff;font-size:12px;padding:5px 10px;border-radius:20px;letter-spacing:.02em}
/* layout */
.app{display:grid;grid-template-columns:240px 1fr;min-height:100vh}
.side{background:var(--navy);color:#fff;padding:18px 12px;position:sticky;top:0;height:100vh;overflow:auto}
.brand{display:flex;gap:10px;align-items:center;padding:4px 8px 18px}
.logo{width:34px;height:37px;flex:none}
.brand b{display:block;font-size:16px;line-height:1.1}
.brand span{font-size:12px;opacity:.75}
.nav a{display:flex;gap:10px;align-items:center;color:#dfe8f1;text-decoration:none;padding:9px 10px;border-radius:9px;margin:2px 0;font-size:14px}
.nav a:hover{background:rgba(255,255,255,.08)}
.nav a.on{background:rgba(244,197,66,.14);color:#fff;font-weight:700;box-shadow:inset 3px 0 0 var(--mq-gold)}
.nav .ic{width:20px;text-align:center}
.side small{display:block;margin:18px 10px 0;opacity:.6;font-size:11.5px;line-height:1.5}
main{padding:24px 28px 60px;min-width:0}
.top{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:18px}
h1{font-size:24px;margin:0;letter-spacing:-.01em}
.sub{color:var(--ink-2);margin:4px 0 0;font-size:14px}
h2{font-size:16px;margin:0}
h3{font-size:14px;margin:0 0 6px}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow)}
.card-h{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid var(--line-2)}
.card-b{padding:14px 16px}
.grid{display:grid;gap:14px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.g6{grid-template-columns:repeat(6,minmax(0,1fr))}
.muted{color:var(--ink-3)} .soft{color:var(--ink-2)}
.pill{display:inline-flex;align-items:center;gap:4px;font-size:12px;font-weight:600;padding:2px 9px;border-radius:20px;background:var(--surface-2);border:1px solid var(--line);white-space:nowrap}
.pill.ok{color:var(--ok);border-color:color-mix(in srgb,var(--ok) 35%,var(--line));background:color-mix(in srgb,var(--ok) 9%,var(--surface))}
.pill.warn{color:var(--warn);border-color:color-mix(in srgb,var(--warn) 35%,var(--line));background:color-mix(in srgb,var(--warn) 9%,var(--surface))}
.pill.bad{color:var(--bad);border-color:color-mix(in srgb,var(--bad) 35%,var(--line));background:color-mix(in srgb,var(--bad) 9%,var(--surface))}
.pill.info{color:var(--s1);border-color:color-mix(in srgb,var(--s1) 35%,var(--line));background:color-mix(in srgb,var(--s1) 9%,var(--surface))}
.btn{border:1px solid var(--line);background:var(--surface);color:var(--ink);padding:8px 15px;border-radius:999px;min-height:36px;font-size:13.5px;font-weight:600}
.btn:hover{border-color:var(--ink-3)}
.btn.pri{background:var(--green);border-color:var(--green);color:#fff}
.btn.pri:hover{background:#00553A}
.btn.sm{padding:4px 9px;font-size:12.5px}
.btn[disabled]{opacity:.5;cursor:default}
table{width:100%;border-collapse:collapse;font-size:13.5px}
th{white-space:nowrap;text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);font-weight:600;padding:9px 10px;border-bottom:1px solid var(--line)}
td{padding:10px;border-bottom:1px solid var(--line-2);vertical-align:top}
tr:last-child td{border-bottom:0}
.tbl-wrap{overflow-x:auto}
tr.new td{background:color-mix(in srgb,var(--green-2) 12%,var(--surface));animation:flash 1.6s ease 2}
@keyframes flash{50%{background:color-mix(in srgb,var(--green-2) 30%,var(--surface))}}
.num{font-variant-numeric:tabular-nums}
.r{text-align:right}
/* screen 1 */
.hero{background:var(--mq-ink);color:#fff;border-radius:16px;padding:28px;display:grid;grid-template-columns:1.4fr 1fr;gap:20px;align-items:center}
.hero h1{font-size:30px;color:#fff}
.hero p{opacity:.92;max-width:640px;text-align:justify;hyphens:manual}
.hero .stat{background:rgba(255,255,255,.1);border-radius:12px;padding:12px 14px}
.hero .stat b{font-size:24px;display:block}
.pillar{padding:18px}
.pillar .ic{font-size:26px}
.pillar p{color:var(--ink-2);margin:6px 0 0;font-size:14px;text-align:justify;hyphens:manual}
.steps{counter-reset:s;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.step{padding:16px;position:relative}
.step:before{counter-increment:s;content:counter(s);display:grid;place-items:center;width:30px;height:30px;border-radius:50% 50% 50% 6px;background:var(--green);color:#fff;font-weight:700;margin-bottom:8px}
.step p{margin:0;color:var(--ink-2);font-size:13.5px}
/* simulator */
.sim{display:grid;grid-template-columns:380px 1fr;gap:22px;align-items:start}
.phone{width:360px;max-width:100%;height:700px;border-radius:38px;background:#111;padding:12px;box-shadow:0 20px 50px rgba(0,0,0,.25);margin:0 auto}
.screen{height:100%;border-radius:28px;overflow:hidden;display:flex;flex-direction:column;background:var(--wa-bg)}
.wa-h{background:var(--wa-head);color:#fff;display:flex;align-items:center;gap:10px;padding:12px 12px 10px}
.wa-h .av{width:36px;height:36px;border-radius:50%;background:var(--green-2);display:grid;place-items:center;font-weight:800;color:#06351c}
.wa-h b{display:block;font-size:15px}
.wa-h span{font-size:12px;opacity:.8}
.wa-body{flex:1;overflow-y:auto;padding:12px 10px;display:flex;flex-direction:column;gap:6px;background-image:radial-gradient(rgba(0,0,0,.035) 1px,transparent 1px);background-size:14px 14px}
.msg{max-width:84%;padding:7px 9px 5px;border-radius:9px;font-size:14px;line-height:1.38;box-shadow:0 1px .5px rgba(0,0,0,.13);white-space:pre-line;word-wrap:break-word}
.msg.in{background:var(--surface);align-self:flex-start;border-top-left-radius:2px}
.msg.out{background:var(--wa-out);align-self:flex-end;border-top-right-radius:2px}
.msg .t{display:block;text-align:right;font-size:10.5px;color:var(--ink-3);margin-top:2px}
.msg .t.read:after{content:" ✓✓";color:#34b7f1}
.msg img,.msg .photo{display:block;width:180px;height:120px;border-radius:6px;margin-bottom:4px}
.photo{background:linear-gradient(160deg,#8d6e4a 0 45%,#6b7b5a 45% 60%,#9a8a72 60%);position:relative}
.photo:after{content:"📷 photo_signalement.jpg";position:absolute;left:6px;bottom:5px;font-size:11px;color:#fff;text-shadow:0 1px 2px #000}
.map{width:180px;height:110px;border-radius:6px;margin-bottom:4px;background:
  linear-gradient(90deg,transparent 48%,#f4d06f 48% 52%,transparent 52%),linear-gradient(0deg,transparent 30%,#fff 30% 34%,transparent 34%),linear-gradient(20deg,transparent 60%,#fff 60% 63%,transparent 63%),#cfe6c8;position:relative}
.map:after{content:"📍";position:absolute;left:46%;top:28%;font-size:22px}
.qr{display:flex;flex-wrap:wrap;gap:5px;padding:6px 8px;background:transparent;align-self:stretch}
.qr button{background:var(--surface);border:1px solid var(--line);color:#027eb5;border-radius:16px;padding:6px 11px;font-size:13px;font-weight:600}
.qr button:hover{background:var(--surface-2)}
.wa-in{display:flex;gap:6px;padding:8px;background:var(--wa-bg);border-top:1px solid rgba(0,0,0,.04)}
.wa-in input{flex:1;border:0;border-radius:20px;padding:10px 14px;background:var(--surface);outline:none}
.wa-in button{width:42px;height:42px;border-radius:50%;border:0;background:#00a884;color:#fff;font-size:17px}
.poll .bar{height:6px;border-radius:4px;background:var(--line);margin:3px 0 7px;overflow:hidden}
.poll .bar i{display:block;height:100%;background:#00a884}
.sim-side .card{margin-bottom:14px}
.flowlist{margin:0;padding-left:18px;color:var(--ink-2);font-size:14px}
.flowlist li{margin:3px 0}
.flowlist li.done{color:var(--ok);font-weight:600}
/* kpi */
.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.filters label{font-size:12px;color:var(--ink-3);display:flex;flex-direction:column;gap:2px}
.filters select{padding:6px 8px;border:1px solid var(--line);border-radius:8px;background:var(--surface);min-width:150px}
.tile{padding:14px 16px}
.tile .k{font-size:12px;color:var(--ink-3);font-weight:600;text-transform:uppercase;letter-spacing:.04em}
.tile .v{font-size:26px;font-weight:700;margin-top:2px;font-variant-numeric:tabular-nums;letter-spacing:-.01em}
.tile .d{font-size:12.5px;color:var(--ink-2)}
.up{color:var(--ok);font-weight:600} .down{color:var(--bad);font-weight:600}
.chart{width:100%;height:auto;display:block}
.chart text{fill:var(--ink-3);font-size:11px}
.chart .grid line{stroke:var(--line-2)}
.legend{display:flex;gap:14px;font-size:12.5px;color:var(--ink-2);margin-bottom:4px}
.legend i{display:inline-block;width:12px;height:12px;border-radius:3px;margin-right:5px;vertical-align:-1px}
.tip{position:fixed;pointer-events:none;background:#1b2430;color:#fff;font-size:12.5px;padding:7px 9px;border-radius:7px;z-index:60;box-shadow:0 4px 14px rgba(0,0,0,.2);display:none;max-width:240px;line-height:1.4}
.heat{display:grid;grid-template-columns:repeat(auto-fill,minmax(112px,1fr));gap:6px}
.cell{border-radius:8px;padding:8px 9px;min-height:64px;font-size:12px;border:1px solid transparent;cursor:default;position:relative}
.cell b{display:block;font-size:12.5px}
.cell .n{font-size:18px;font-weight:700;font-variant-numeric:tabular-nums}
.cell.silence{background:repeating-linear-gradient(45deg,var(--surface-2) 0 6px,var(--line-2) 6px 12px)!important;border:1px dashed var(--ink-3);color:var(--ink)!important}
.scale{display:flex;align-items:center;gap:6px;font-size:11.5px;color:var(--ink-3);margin-top:8px;flex-wrap:wrap}
.scale i{display:inline-block;width:22px;height:10px;border-radius:2px}
/* misc */
.queue .item{border:1px solid var(--line);border-radius:10px;padding:12px;margin-bottom:10px;background:var(--surface)}
.queue .item.pub{border-color:color-mix(in srgb,var(--ok) 45%,var(--line))}
.queue .item.rej{opacity:.75;border-style:dashed}
.queue .meta{font-size:12.5px;color:var(--ink-3);margin:2px 0 8px;display:flex;gap:8px;flex-wrap:wrap}
.queue .act{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}
.chan{background:var(--wa-bg);border-radius:10px;padding:12px}
.chan .post{background:var(--surface);border-radius:9px;padding:10px 12px;font-size:14px;box-shadow:0 1px .5px rgba(0,0,0,.13);margin-bottom:8px}
.chan .post .f{font-size:11.5px;color:var(--ink-3);display:flex;justify-content:space-between;margin-top:6px}
.art{display:flex;gap:10px;align-items:flex-start;padding:10px 0;border-bottom:1px solid var(--line-2)}
.art:last-child{border-bottom:0}
.art .av{width:38px;height:38px;border-radius:10px;background:var(--green-soft);display:grid;place-items:center;font-size:18px;flex:none}
.sponsor{padding:16px;text-align:center}
.sponsor .price{font-size:20px;font-weight:700;margin:6px 0}
.pay{max-width:360px}
.pay input{width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:9px;background:var(--surface);margin:4px 0 10px}
.op{display:flex;gap:8px;margin-bottom:10px}
.op button{flex:1;padding:10px;border-radius:9px;border:2px solid var(--line);background:var(--surface);font-weight:700}
.op button.on.mtn{border-color:#f5c400;background:#fff8d6;color:#5c4a00}
.op button.on.moov{border-color:#0067b1;background:#e4f1fb;color:#0a3a63}
.report{max-width:820px;margin:0 auto;padding:30px 34px}
.report h1{font-size:22px}
.report h2{font-size:15px;margin:20px 0 6px;color:var(--navy);text-transform:uppercase;letter-spacing:.05em}
.report ul{margin:0;padding-left:18px}
.report li{margin:5px 0;text-align:justify;hyphens:manual}
.report .head{display:flex;justify-content:space-between;border-bottom:2px solid var(--navy);padding-bottom:10px;margin-bottom:6px;gap:10px;flex-wrap:wrap}
.hide{display:none!important}
.nowrap{white-space:nowrap}
section.screen-s{animation:fade .18s ease}
@keyframes fade{from{opacity:.4;transform:translateY(3px)}to{opacity:1;transform:none}}
/* mobile */
.mtop{display:none}
@media (max-width:1100px){.g6{grid-template-columns:repeat(3,minmax(0,1fr))}.g4{grid-template-columns:repeat(2,minmax(0,1fr))}.steps{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:900px){
  .app{grid-template-columns:1fr}
  .side{position:sticky;top:0;height:auto;z-index:20;padding:8px 10px}
  .brand{padding:2px 4px 8px}
  .side small{display:none}
  .nav{display:flex;overflow-x:auto;gap:4px;padding-bottom:4px;scrollbar-width:none}
  .nav a{white-space:nowrap;margin:0;padding:7px 10px;font-size:13px}
  .nav a.on{box-shadow:inset 0 -3px 0 var(--mq-gold)}
  main{padding:16px 14px 70px}
  .g2,.g3{grid-template-columns:1fr}
  .sim{grid-template-columns:1fr}
  .hero{grid-template-columns:1fr;padding:20px}
  .hero h1{font-size:24px}
  .hero p,.pillar p{text-align:left}
  .hero .grid{grid-template-columns:1fr 1fr}
  .demo-flag{bottom:auto;top:10px;right:10px;font-size:11px;padding:4px 9px}
  .card-h{flex-wrap:wrap}
}
@media (max-width:560px){.g4,.g6,.steps{grid-template-columns:1fr 1fr}.phone{height:620px;width:100%;border-radius:30px;padding:8px}.screen{border-radius:24px}.tile .v{font-size:21px}h1{font-size:21px}}
@media print{
  .side,.demo-flag,.noprint,.top .btn{display:none!important}
  .app{display:block} main{padding:0} body{background:#fff;color:#000}
  .card{box-shadow:none;border:0}
  section.screen-s:not(#s-rapport){display:none!important}
}

/* MonQuartier — Pilotage additions */
.side .brand b{font-weight:800}
.side .back{display:block;margin:16px 10px 0;color:var(--mq-gold);font-weight:700;font-size:13px;text-decoration:none}
.side .back:hover{text-decoration:underline}
h1{font-weight:800;letter-spacing:-.025em}
.tile .v{font-weight:800}
.hero .stat b{color:var(--mq-gold)}
.cell{border-radius:12px}
.carte-rank{margin-top:16px}
@media (max-width:900px){.side .back{display:none}}